Privacy notice
What we collect when you enquire or book, why we need it, who sees it, and how long we keep it. Written to be read, not skimmed.
Draft for legal review. Abroad Hospitality Kft. is in formation; these terms will be finalised by our Hungarian counsel before the first booking.
Who we are
Abroad Hospitality Kft., trading as Gentleman Abroad, is the data controller for information collected through this website and during bookings. Contact details are at the end of this notice.
What we collect
When you enquire or book: your name, email address, travel dates, hotel or meeting point, the experience you are interested in, your preferences and wish list, what matters most to you, and any emergency contact you choose to give us. During a booking: your gentleman’s live location, which we hold on our duty manager’s dashboard for the duration of the booking. On the website: standard analytics about visits and pages viewed.
Why we use it
To reply to your enquiry, plan and run your booking, brief your gentleman, keep you safe during the booking, take payment, and improve the service. We write a short brief for your gentleman from your preferences and wish list. We do not sell your information and we do not use it for advertising.
Who sees it
Your assigned gentleman sees your first name, meeting point, preferences, wish list and the plan for the day. He does not see your payment details or contact details, and all contact runs through our company line. Our payment processor, email provider, website host and form provider process data on our behalf under contract. Your emergency contact receives your live location only if you ask us to share it.
How long we keep it
Live location data is deleted within 30 days of the booking. Booking records are kept for the period Hungarian tax and accounting law requires. Enquiries that do not lead to a booking are deleted after 12 months. You can ask us to delete your information at any time, subject to those legal retention periods.
Your rights
Under the General Data Protection Regulation you can ask for a copy of your information, ask us to correct or delete it, object to or restrict its use, and ask for it in a portable form. You can complain to the Hungarian National Authority for Data Protection and Freedom of Information (NAIH) if you are unhappy with how we handle your data.
Cookies and analytics
Write to us at concierge@gentlemanabroad.com, or by post to Abroad Hospitality Kft., Budapest, Hungary. The registered address will appear here once registration is complete.
Contact
Write to us at the brand email address shown in the footer, or by post to Abroad Hospitality Kft., Budapest, Hungary. The registered address will appear here once registration is complete.
Gentleman Abroad concierge
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